Just like any piece of technology, cell phones can occasionally break or malfunction. This leaves many consumers wondering what their options are for cellular phone repair. These depend primarily on whether the device is under warranty and what the defect is. Here are some steps to help you determine how to repair it, or if it is worth repairing.
Troubleshoot The Issue
If the problem seems to be with the software of the device, such as the phone freezing or not displaying menus correctly, the issue can sometimes be fixed without having to repair it. Try restarting the phone or resetting it to factory default settings. You can call the manufacturer's support line for troubleshooting tips.
Determine If The phone is under warranty. Unless you benefit from an extended warranty, the industry standard warranty for cellular phones is 1 year from purchase. Take note, that most warranties do not cover things such as physical or liquid damage. If your phone is under warranty, contact your service provider or the phone's manufacturer to see how it can be serviced.
For Out Of Warranty Phones
If it is not covered by the warranty, do not despair, there are still some options available for cell phone repair. The only difference is that you will have to pay for the cost of repairs. You should first try calling the manufacturer to see if they have any options for repair or replacement of out-of-warranty devices. Some companies, such as Apple and BlackBerry, can sell you a refurbished phone of the same model if you send in the one which is defective. The cost is far lower than purchasing a new phone.
You can also check the internet or local business directories for some independent cell phone stores that provide cellular phone repair services. Or, if you have experience working with electronics, you can often make the repairs yourself by ordering replacement parts online. For example, if your screen is broken, you can buy a new screen for your phone and install it yourself.
While there are many options available for cellular phone repair, there is one important thing to consider if your phone is not covered by the manufacturer's warranty. Try to determine whether it will be economically worth it to get your phone fixed. In certain cases, the cost of parts and labor would exceed the value of your phone. Obviously, you would be better off buying a new unit in that case.
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